Process Mining
Definition
A technique that uses event log data to discover, monitor, and improve business processes by visualizing actual process flows.
Overview
Process mining analyzes event logs from IT systems to create visual representations of how processes actually execute. Unlike process mapping based on interviews, process mining shows real process paths including variations and exceptions. It reveals bottlenecks, compliance issues, and automation opportunities. Process mining is valuable for understanding current state before designing automation solutions.
Why It Matters
Most organizations automate based on assumptions about how processes work rather than reality. Process mining reveals the true cost of workarounds, rework loops, and compliance deviations—enabling targeted automation investments that deliver the highest ROI.
How New Odyssey Helps
New Odyssey's discovery phase uses process analysis to identify high-impact automation opportunities, ensuring your 6-week implementation targets the workflows that deliver the greatest business value.