Business Process Automation (BPA)
Definition
The use of technology to automate complex business processes and workflows across multiple systems and departments.
Overview
Business Process Automation (BPA) focuses on automating end-to-end business processes rather than individual tasks. BPA typically involves workflow engines that orchestrate activities across multiple systems, handle exceptions, and ensure processes complete according to business rules. Modern BPA solutions combine traditional workflow automation with AI capabilities for intelligent decision-making and process optimization.
Why It Matters
Fragmented automation that only addresses individual tasks leaves manual handoffs and bottlenecks between steps. End-to-end BPA eliminates these gaps, reducing cycle times by 50-90% and ensuring no step falls through the cracks across departments.
How New Odyssey Helps
New Odyssey orchestrates end-to-end business processes across your entire tech stack, with AI agents that manage exceptions and escalations so processes run to completion without manual intervention.
Related Terms
Workflow Orchestration
The automated coordination and management of multiple tasks, systems, and processes to achieve a business outcome.
Robotic Process Automation (RPA)
Technology that uses software robots to automate repetitive, rule-based tasks typically performed by humans interacting with digital systems.
Process Mining
A technique that uses event log data to discover, monitor, and improve business processes by visualizing actual process flows.
Related Solutions & Use Cases
Workflow Orchestration
Orchestrate complex business processes across systems. Connect people, data, and applications in unified workflows.
Learn moreOrder-to-Cash Automation
Streamline the entire order-to-cash cycle from order capture through payment collection with intelligent automation.
Learn moreProcure-to-Pay Automation
Automate the complete procure-to-pay cycle from requisition through payment for better control and efficiency.
Learn more