New Odyssey

About New Odyssey

New Odyssey is an AI operations company that replaces manual, cross-system work with governed AI agents for mid-market and enterprise operations teams.

New Odyssey connects the platforms a business already runs, more than 200 of them through Merge, and deploys AI agents to do the document handling, reconciliation and admin in between. Every agent runs on CIP, its open-source control plane, so each action is audited and each decision can be explained.

What we do

What New Odyssey does

Two ways to put AI agents to work, a staged route for custom automation, and one governance layer under all of it.

  1. 01

    Pegasus: AI agents, packaged singly or as a suite

    Pegasus is New Odyssey's catalogue of AI agents. Four are packaged and ready to pilot: the Compliance Agent answers data subject access requests, the Finance Agent handles reconciliation and month-end close tasks, the Contract Agent reviews agreements against your playbook, and the People Agent runs new-hire onboarding. Each of those deployments starts with a pilot on one of your real workflows, reviewed together in a 20-minute session, and most teams are live within 3–5 business days. Other agents are deployed together as a suite across an entire category of software, such as HRIS, ATS, accounting or CRM, and work the same whichever vendors you run because Merge normalises their data. A suite takes four weeks from connecting systems to go-live, followed by 30 days of hypercare.

    Explore Pegasus
  2. 02

    Phoenix: Enterprise AI platform

    Phoenix orchestrates AI agents across every system in a business, for workflows no packaged agent covers. Programmes run from a 10-Day Agent Sprint through production hardening to managed operations, and typically reach production in ~6 weeks.

    Explore Phoenix
  3. 03

    Automation services: From assessment to managed operations

    For a specific process, New Odyssey works in fixed stages: a Process Assessment maps and costs it, a 10-business-day Automation Sprint builds a working version on your real systems, Production Implementation hardens it for real users and volumes, and Managed Automation keeps it reliable. The Assessment and the Sprint each end in a decision, and a recommendation not to proceed is a legitimate outcome when the numbers do not hold up.

    See how the Sprint works
  4. 04

    CIP: Open-source AI governance

    CIP is the control plane under every New Odyssey agent: each action is audited, each deployment is versioned and each decision is recorded with a human-readable explanation. It is open source under the MIT licence, so security and compliance teams can inspect the governance code rather than take it on trust.

    Read about CIP

Why New Odyssey

What makes New Odyssey different

Five specifics, with the alternatives named, so you can check each one.

  1. 01

    Agents that work across 200+ platforms, not inside one vendor's

    New Odyssey agents connect to more than 200 HRIS, ATS, accounting, CRM, ticketing and file-storage platforms through Merge's unified APIs, so one workflow can span BambooHR, Greenhouse, Xero and HubSpot. Vendor-native agents such as Salesforce Agentforce and Workday's AI agents are built around their own platform's data and workflows.

  2. 02

    A working agent in 10 business days, on a fixed fee

    The Automation Sprint builds a working agent on your real systems and data in two business weeks, then ends with a stakeholder demo and a documented go / no-go decision. It is a fixed fee against a scope agreed before work starts, and the Process Assessment fee is credited in full against it, whereas traditional consultancies typically open with months of discovery billed at day rates.

  3. 03

    Built and run for you, not a toolkit to learn

    Integration platforms such as Workato, MuleSoft and Boomi sell the tooling, and your team or an implementation partner still designs, builds and maintains the automations. New Odyssey does that work: the people who scope your workflow build it, and Managed Automation keeps it reliable with monitoring and a monthly performance and savings report.

    Compare vs Workato vs MuleSoft vs Boomi

  4. 04

    API-first automation, not screen-scraping bots

    RPA suites such as UiPath and Automation Anywhere are built around software robots that operate application screens, so a change to a screen layout can break a bot. New Odyssey connects through an API wherever one exists, because vendors version APIs deliberately, and reviews existing bot estates with a keep, replace or rebuild recommendation for each automation.

    Compare vs UiPath vs Automation Anywhere

  5. 05

    Governance you can read, not take on trust

    Every New Odyssey agent runs on CIP, an MIT-licensed control plane that audits every action, versions every deployment and records an explanation for every decision. Commercial platforms such as UiPath, Workato and Salesforce Agentforce keep their governance code closed; with CIP, your security team can read exactly what is enforced.

Who it is for

Who uses New Odyssey

Mid-market and enterprise teams whose work crosses several systems, and the specific jobs they bring.

Built for

  • Operations leaders with a recurring process that takes 10 or more hours of manual work a week across the team, the point at which New Odyssey rates it a strong automation candidate
  • Finance and accounts payable teams re-keying invoices, reconciling in spreadsheets or running a long month-end close on QuickBooks, Xero, NetSuite, Sage Intacct, Dynamics 365 or SAP
  • Property management finance teams processing invoices in Yardi Voyager or MRI who want to keep the ERP as their system of record
  • Privacy and compliance teams answering data subject access requests under GDPR, UK GDPR, CCPA or CPRA
  • Legal and procurement teams reviewing NDAs, MSAs and order forms against a written playbook
  • HR and people operations teams onboarding new hires across Workday, BambooHR, HiBob, Personio or Rippling
  • Insurance claims operations handling claims intake and evidence of insurability
  • Organisations with a UiPath or Automation Anywhere estate that breaks whenever a screen changes
  • Public-sector, defence and regulated organisations where every automated action has to be auditable

Not built for

  • Teams that only want a copilot inside a single vendor's application
  • Projects that want AI pilots without governance, audit trails or approval gates
  • Programmes that expect results without connected systems or a named process owner

Our team

The team behind New Odyssey

Founder-led since 2016, and remote-first today.

Founder

Ademola Afolabi, Founder & CEO

Ademola Afolabi founded New Odyssey in London in 2016 and has led it since as Founder & CEO.

Ademola writes New Odyssey's implementation guides and impact studies, and hosts the 30-minute discovery calls where new engagements begin.

How New Odyssey started

New Odyssey began in 2016 as a software engineering company and has since delivered for organisations including the Cabinet Office, the Royal Navy, Sopra Steria, TPX Impact and the British Wireless for the Blind Fund. Today it is an AI operations company with one mission: end swivel-chair work, the hours people spend copying data between screens, chasing approvals in email and reconciling spreadsheets.

The team today

New Odyssey is a remote-first team of engineers, architects and consultants, headquartered in London with US operations in Dallas, Texas. The people who scope a client's workflow are the people who build it.

See open roles

Follow New Odyssey

Working with us

How New Odyssey works

What happens after you get in touch, who you work with, and how long each route takes.

Your first conversation

Custom work starts with a 30-minute discovery call on Zoom with Ademola Afolabi, the founder, booked online after a short workflow assessment. A packaged Pegasus agent starts instead with a 20-minute session reviewing a pilot on one of your real workflows.

Who you work with

The people who scope your workflow are the people who build it, so nothing is lost in a hand-off to a separate delivery team. From your side, a Sprint needs a named process owner who can make decisions, access to the systems involved, and time with the people who run the process today.

Communication and response times

New enquiries, through the contact form or to hello@new-odyssey.com, get a reply within 24 hours. During a Sprint you see a working agent on your own data at the end of week one and a stakeholder demo with a go / no-go decision at the end of week two; on Managed Automation, incidents are handled under a response commitment agreed in your contract and you get a monthly performance and savings report.

Onboarding and handover

Your systems connect through Merge's unified APIs and scoped credentials you grant and can revoke, and they stay the system of record throughout. Nothing reaches production without UAT sign-off from your team, and handover includes runbooks, training and a warranty period, with documentation kept current so your own team can take over.

Turnaround

Timelines are agreed before work starts and depend on the route you take.

Pegasus agent
Most teams live in 3–5 business days
Custom agent (Automation Sprint)
Working in 10 business days
Pegasus suite
4 weeks, then 30 days of hypercare
Enterprise programme
Typically in production in ~6 weeks

Fact sheet

Key facts about New Odyssey

The essentials in one place, kept current.

Company name
New Odyssey (legal name New Odyssey Ltd, registered in England and Wales, company number 10193156) Companies House record
Type
Privately held AI operations company offering AI agents, AI governance software and automation services
Founded
2016, in London
Founder
Ademola Afolabi, Founder & CEO
Headquarters
London, United Kingdom, with US operations in Dallas, Texas
Core offering
Governed AI agents that take over manual work between business systems: packaged agents and category-wide agent suites (Pegasus) and an enterprise platform (Phoenix), all running on the open-source CIP control plane
Pricing
Not published. Every engagement is quoted once the scope is known, and Pegasus is sold in Starter, Growth and Scale plans.
Contract terms
The Assessment, Sprint and Production stages are each fixed scope and fixed fee, agreed before work starts. The Process Assessment fee is credited in full against a Sprint, and Managed Automation runs on a monthly retainer.
Services
AI Integration Diagnostic, Process Assessment, Automation Sprint, Production Implementation, Managed Automation, RPA modernisation and Microsoft Power Automate consulting
Integrations
200+ platforms through Merge's unified APIs across HRIS, ATS, accounting, CRM, ticketing and file storage, plus custom systems via API
Communication
Email and the contact form (reply within 24 hours), 30-minute discovery calls on Zoom, a stakeholder demo at the end of every Sprint, and monthly reporting on Managed Automation hello@new-odyssey.com
Notable clients
Royal Navy, Cabinet Office, Sopra Steria, TPX Impact, British Wireless for the Blind Fund
Customers served
UK public-sector, defence and charity organisations and systems integrators, plus operations teams at insurance, logistics and technology companies
Projects delivered
Three published impact studies with measured before-and-after results: insurance EOI processing (40 minutes to under 4 per case), HR onboarding (14 days to 3.5) and logistics on-time delivery (82% to 97%) Read the impact studies
Competitors
Integration platforms (Workato, MuleSoft, Boomi), RPA suites (UiPath, Automation Anywhere), vendor-native AI agents (Salesforce Agentforce, Workday), point solutions (OneTrust and DataGrail for DSARs, BlackLine for financial close) and traditional automation consultancies

Last updated . Spotted something out of date? Email hello@new-odyssey.com.

FAQ

Frequently asked questions

Straight answers about the company, what it costs and how it works.

What is New Odyssey?

New Odyssey is an AI operations company, founded in London in 2016, that replaces manual, cross-system work with governed AI agents. It offers AI agents, packaged singly or as category-wide suites (Pegasus), an enterprise AI platform (Phoenix) and fixed-scope automation services, all governed by its open-source control plane, CIP.

Who founded New Odyssey?

Ademola Afolabi founded New Odyssey in 2016 and leads it as Founder & CEO. The company is headquartered in London, United Kingdom, with US operations in Dallas, Texas.

How much does New Odyssey cost?

New Odyssey does not publish prices; every engagement is quoted once the scope is known. Build work is fixed scope and fixed fee, the Process Assessment fee is credited in full against a Sprint, and Managed Automation runs on a monthly retainer.

How is New Odyssey different from Workato, Zapier or UiPath?

Workato and Zapier are integration platforms your team builds on, and UiPath is an RPA suite built around bots that operate application screens. New Odyssey delivers the working automation itself: scoped, built and governed by CIP, run for you if you want, and connected through APIs across 200+ platforms wherever an interface exists.

How is New Odyssey different from an automation consultancy?

You get a working, deployed workflow rather than a strategy deck, on a fixed scope and fee rather than open-ended day rates. The people who scope the work build it, and success is measured against a baseline recorded before the build starts.

How quickly can New Odyssey get an AI agent live?

Most Pegasus agents are live within 3–5 business days of a pilot on one real workflow. A custom agent is working within 10 business days through the Automation Sprint, Pegasus suites deploy in four weeks, and enterprise programmes typically reach production in ~6 weeks.

Do we have to replace our existing systems?

No. New Odyssey's agents work across the systems you already run, which stay the system of record, and connect through Merge's unified APIs and scoped credentials that you grant and can revoke.

How are New Odyssey's AI agents governed?

Every agent runs on CIP, New Odyssey's MIT-licensed control plane, which logs every action, versions every deployment and records a human-readable explanation for every decision. You decide which decisions an agent may take alone, and anything ambiguous or out of policy goes to a named person with the reason attached.

Which organisations has New Odyssey worked with?

New Odyssey has delivered for the Royal Navy, the Cabinet Office, Sopra Steria, TPX Impact and the British Wireless for the Blind Fund. Its published impact studies cover insurance claims processing, logistics routing and HR onboarding, each with measured before-and-after results.

Which systems do New Odyssey's agents connect to?

More than 200 platforms through Merge, including Workday, BambooHR and HiBob for HR, Greenhouse and Lever for recruiting, QuickBooks, Xero and NetSuite for accounting, Salesforce and HubSpot for CRM, Jira and ServiceNow for ticketing, and SharePoint and Google Drive for files. Systems outside Merge connect through their own APIs where one is available.

Next step

Start with one workflow.

Tell us about the process that costs you most and get a straight answer on whether it is worth automating.