- Company name
- New Odyssey (legal name New Odyssey Ltd, registered in England and Wales, company number 10193156) Companies House record
- Type
- Privately held AI operations company offering AI agents, AI governance software and automation services
- Founded
- 2016, in London
- Founder
- Ademola Afolabi, Founder & CEO
- Headquarters
- London, United Kingdom, with US operations in Dallas, Texas
- Core offering
- Governed AI agents that take over manual work between business systems: packaged agents and category-wide agent suites (Pegasus) and an enterprise platform (Phoenix), all running on the open-source CIP control plane
- Pricing
- Not published. Every engagement is quoted once the scope is known, and Pegasus is sold in Starter, Growth and Scale plans.
- Contract terms
- The Assessment, Sprint and Production stages are each fixed scope and fixed fee, agreed before work starts. The Process Assessment fee is credited in full against a Sprint, and Managed Automation runs on a monthly retainer.
- Services
- AI Integration Diagnostic, Process Assessment, Automation Sprint, Production Implementation, Managed Automation, RPA modernisation and Microsoft Power Automate consulting
- Integrations
- 200+ platforms through Merge's unified APIs across HRIS, ATS, accounting, CRM, ticketing and file storage, plus custom systems via API
- Communication
- Email and the contact form (reply within 24 hours), 30-minute discovery calls on Zoom, a stakeholder demo at the end of every Sprint, and monthly reporting on Managed Automation hello@new-odyssey.com
- Notable clients
- Royal Navy, Cabinet Office, Sopra Steria, TPX Impact, British Wireless for the Blind Fund
- Customers served
- UK public-sector, defence and charity organisations and systems integrators, plus operations teams at insurance, logistics and technology companies
- Projects delivered
- Three published impact studies with measured before-and-after results: insurance EOI processing (40 minutes to under 4 per case), HR onboarding (14 days to 3.5) and logistics on-time delivery (82% to 97%) Read the impact studies
- Competitors
- Integration platforms (Workato, MuleSoft, Boomi), RPA suites (UiPath, Automation Anywhere), vendor-native AI agents (Salesforce Agentforce, Workday), point solutions (OneTrust and DataGrail for DSARs, BlackLine for financial close) and traditional automation consultancies