New Odyssey

AI Automation Consulting

Turn AI Experiments Into Working Business Automation

Move beyond ChatGPT pilots and disconnected tools. We identify where AI belongs inside your workflows, build the system, and measure the outcome.

Most organisations we meet have already bought AI and run experiments. The gap is operational, not technological.

  • Fixed scope
  • Measurable ROI
  • Human-in-the-loop
  • Works with your existing stack

Trusted on complex technology delivery

Royal NavyCabinet OfficeSopra SteriaTPX Impact

Does any of this look familiar?

These are the symptoms we see before the numbers get measured.

  • Licences are bought and pilots have run, but nothing is embedded in a real process
  • AI output still needs a person to copy it somewhere for it to matter
  • Nobody can quantify what the experiments have returned
  • Different teams are trialling different tools with no shared architecture
  • Enthusiasm is high and production deployments are zero

What this process costs you today

Before anyone talks about technology, it is worth knowing the number you are trying to beat.

A worked example

Modelled estimate

3 employees × 7 hours/week of repetitive processing = 1,092 hours/year.

At $55/hour loaded cost

$60,060

annual process cost

If automation removes

60%

of the manual effort

Recoverable capacity

$36,036

per year

A knowledge-work process where judgement is real but most of the handling is routine.

Now run it on your own volumes

Your current process

Assumptions

  • Fully loaded hourly cost of the staff handling these cases today
  • Rework estimated at 1.5x the original handling time per failed case
  • Automatable share of 50–70%, reflecting that judgement steps stay with people
  • Payback modelled against a typical single-process implementation investment

Your estimated opportunity

Modelled estimate
Current estimated annual cost
$179,8502.0 FTE of manual effort
Potential automatable effort
5070%
Indicative payback
2 months
Potential annual opportunity
$89,925$125,895
Validate these numbers in a 5-Day Sprint

Directional planning estimate based on your inputs — not a quote or a substitute for finance sign-off.

How we work

  1. 1

    Map

    Sit with the people doing the work and document the process as it actually runs — including the workarounds nobody wrote down.

  2. 2

    Measure

    Establish a baseline: volume, handling time, error and rework rate, and what the process costs you today.

  3. 3

    Build

    Redesign the workflow and build it against your real systems and data — not a mockup or a slide.

  4. 4

    Validate

    Test against edge cases, confirm exception handling and approval gates, and measure the result against the baseline.

  5. 5

    Deploy

    Move into production with monitoring, runbooks and training — or recommend against it if the numbers do not hold up.

Before and after

AI where judgement is needed. Automation where rules are enough.

Today

  1. Rules: route an invoice based on supplier — but done by hand
  2. AI: understand what a document actually says — but done by hand
  3. Rules: escalate anything above a threshold — but remembered, not enforced
  4. Human: approve genuine exceptions — buried among routine ones

Automated

  1. Rules engine routes by supplier, deterministically
  2. AI reads and classifies the document content
  3. Thresholds enforced automatically, every time
  4. People see only the exceptions that need judgement

What we automate

  • Document understanding and classification
  • Case summarisation and triage
  • Data extraction from unstructured sources
  • Drafting and review assistance
  • Research and enrichment
  • Exception explanation for reviewers

What you receive

  • A map of where AI genuinely adds value versus where rules are cheaper and safer
  • Baseline metrics for the target workflow
  • Working AI-assisted automation on your systems
  • Confidence thresholds and human review points
  • Evaluation against real cases, not demo inputs
  • Measured result and a production recommendation

What the numbers say

Every figure is labelled by where it comes from — measured customer results, industry benchmarks, modelled estimates, or commitments we make to you.

50–70%

Of case handling typically automatable

Industry benchmark

70%

Faster document review

Industry benchmark

Human

Sign-off retained on every judgement call

Delivery commitment

Measured

Against a baseline recorded before we start

Delivery commitment

Technology we build on

We are not tied to one platform. The right tool depends on the workflow, your existing stack, and what you can maintain.

Large language modelsRetrieval over your own documentsMicrosoft Power Automaten8nREST & GraphQL APIsMicrosoft 365SalesforceDynamics 365

How we keep it safe

Human approval gates

You decide which decisions an automation may make alone and which require a person. Thresholds are configured to your policy.

Exception handling

Anything ambiguous, incomplete or out of policy routes to a named owner with the reason attached — it does not fail silently.

Audit trail

Every action is logged: what ran, on what input, what it decided, and who approved it. Built for audit and incident review.

Least-privilege access

Automations connect through credentialed, scoped integrations you grant and can revoke. Your systems stay the system of record.

AI Automation Consulting FAQs

Find your highest-ROI AI workflow

We assess your candidate workflows and tell you which one justifies building — and which are better served by rules.